Job Description:

Job Overview:
The Representative, Key Accounts is responsible for their assigned accounts, maintaining
and developing new business. They are responsible for selling, upselling and maintaining
relationships with their client base. They contribute to executing company sales plan,
targets and initiatives to achieve sales growth.
Major Responsibilities:

Sales and Customer Service
• Present, promote and sell our products and seasonal programs;
• Generate and review orders and ensure follow-up;
• Plan and organize customer visits and meetings, both remote and in person;
• Present products and promos to customers based on the promotional calendar;
• Complete seasonal forecasts;
• Identify and evaluate customer needs to achieve customer satisfaction;
• Coordinate sales efforts with team members and other departments

Business Development
• Establish, develop and maintain positive business and customer relationships;
• Generate leads to develop business and generate new client base;
• Upselling to current account base.
• Monitor market trends, competitor activities, and industry developments

Administration
• Process and follow up on payments;
• Request billing and PO information;
• Open accounts and send credit forms;
• Liaise between customers and customer service operations/credit to resolve
issues, if needed (i.e.:credit, availability status, etc.).

Other
• Participate in regional and national sales meetings;
• Complete all other tasks and projects as required, as the business continues to
grow and expand.  

Requirements:

Post secondary diploma in Business Administration, Sales, Marketing or a related field
• 3-5 years of experience in account Preferred management, preferably in the apparel, retail or
manufacturing industry.
• Sales experience with National Accounts